Customer Shipping Fees
Customer Shipping Fees
The Customer Shipping Fees page allows you to define Shipping Fee configurations specific to customers.
Accessing the Page
You can access this page from the Customer Card (filtered by Customer No.):
Or via the Search Bar (no filters applied):

Setting Up Fields
On this page, set up the following fields:
Field | Description |
---|---|
Shipping Fee Code | Specifies the selected Shipping Fee Code for the customer/ship-to address. |
Shipping Fee Description | Specifies the description for the selected shipping fee tariff line. This is auto-filled when selecting the Shipping Fee Code. |
Customer No. | Specifies the customer number to which the Shipping Fee code applies. |
Ship-to Address | Specifies the Ship-To Address to which the Shipping Fee code applies. |
Free Carriage Target | Specifies the minimum amount (in Shipping Fee currency) to allow free carriage on a sales document. If the free carriage target is reached, the shipping fee code won’t be applied to the sales document. |
Currency Code | Specifies the currency code for the amounts on the shipping fee lines. This is inherited from the selected Shipping Fee Code and is non-editable. |
Shipping Agent Code | Specifies the Shipping Agent Code for which the Shipping Fee code applies. |
Shipping Agent Service Code | Specifies the Shipping Agent Service to which the Shipping Fee code applies. |
Starting Date | Specifies the starting date the Shipping Fee Code applies. |
Ending Date | Specifies the ending date the Shipping Fee Code applies. |
Insert Shipping Fee Line on Quotes | Manual: User manually inserts the shipping fee line using the Assign Shipping Fee action on the Sales Quote page. Automatic: Shipping fee lines are automatically inserted when releasing the Sales Quote. Always Ask: A confirmation message is prompted before inserting shipping fee lines when releasing the Sales Quote. |
Insert Shipping Fee Line on Orders | Manual: User manually inserts the shipping fee line using the Assign Shipping Fee action on the Sales Order page. Automatic: Shipping fee lines are automatically inserted when releasing the Sales Order. Always Ask: A confirmation message is prompted before inserting shipping fee lines when releasing the Sales Order. |
Insert Shipping Fee Line on Invoices | Manual: User manually inserts the shipping fee line using the Assign Shipping Fee action on the Sales Invoice page. Automatic: Shipping fee lines are automatically inserted when releasing the Sales Invoice. Always Ask: A confirmation message is prompted before inserting shipping fee lines when releasing the Sales Invoice. |
Business Rules
- Start Date must be before or equal to the End Date.
- The combination of Shipping Fee Code, Customer No., Ship-To Address, Shipping Agent Code, and Shipping Agent Service Code must be unique, ensuring no duplicate customer shipping fees in the system.
Delete/Modify Customer Shipping Fees
In case delete/modify Customer Shipping Fee:
- Modify/Rename and Delete Customer Shipping Fee is possible. When changing or deleting it won’t be reflected on existing released documents.