Non Conformance Management

Non-Conformance Management is a Bricklead application for Microsoft Dynamics 365 Business Central designed to help Food & Beverage organizations track, manage, and resolve quality issues across their supply chain. Whether dealing with customer complaints, vendor quality problems, internal defects, or transport-related issues, this app provides a structured workflow to document non-conformances, assign corrective actions, and ensure timely resolution.

In the Food & Beverage industry, regulatory compliance and traceability are critical. Non-Conformance Management enables organizations to:

• Document quality deviations linked to specific items, lots, and serial numbers
• Track the source and severity of issues
• Create action plans with assigned responsibilities
• Generate return orders or credit memos directly from non-conformance records
• Maintain complete audit trails for regulatory inspections

This centralized approach to quality management helps organizations to support GFSI, FDA, and EU compliance requirements while improving operational efficiency.