Troubleshooting & FAQs

This section provides guidance for resolving common issues and answering frequently asked questions when working with Advanced Manufacturing Statistics.

Most issues are related to missing master data, incomplete costing setup, incorrect category assignments, or missing manufacturing transactions.

Common Issues and Solutions

Net Weight statistics are not displayed correctly

Possible Causes

  • Net Weight is not defined on the Item Card.
  • Finished Quantity is zero.
  • Production output has not been posted.
  • Item weight information is inaccurate or outdated.

Resolution

  • Verify that the Net Weight field is populated on the manufactured item.
  • Confirm that production output has been posted.
  • Ensure the production order contains finished quantities.
  • Review item master data for accuracy.

Cost Category totals are missing

Possible Causes

  • Cost Categories have not been configured.
  • Items are not assigned to Material Cost Categories.
  • Work Centers or Machine Centers are not assigned to Capacity Cost Categories.
  • Overhead Categories are not configured.

Resolution

  • Review Cost Category setup.
  • Verify category assignments on Items.
  • Verify category assignments on Work Centers and Machine Centers.
  • Confirm overhead categories are properly maintained.

Actual Costs are zero

Possible Causes

  • Consumption has not been posted.
  • Output has not been posted.
  • Production order has not been updated with actual manufacturing transactions.
  • Cost adjustment processes have not been completed.

Resolution

  • Verify consumption postings.
  • Verify output postings.
  • Review production order ledger entries.
  • Ensure costing processes have been completed according to company procedures.

Overhead Costs are not appearing

Possible Causes

  • Manufacturing Overhead settings are incomplete.
  • Capacity Overhead configuration is missing.
  • Overhead Categories have not been assigned.
  • Production transactions do not generate overhead costs.

Resolution

  • Review Item Card overhead configuration.
  • Review Work Center and Machine Center overhead setup.
  • Verify overhead category assignments.
  • Confirm that overhead rates are maintained correctly.

Statistics do not match expected costing results

Possible Causes

  • Incorrect cost master data.
  • Missing production transactions.
  • Incorrect indirect cost setup.
  • Missing overhead configuration.
  • Recently changed costing parameters.

Resolution

  • Validate item costing data.
  • Review production postings.
  • Verify indirect cost percentages.
  • Review overhead rates and categories.
  • Compare results with previous production orders to identify configuration changes.

Frequently Asked Questions (FAQs)

Q: Does Advanced Manufacturing Statistics replace standard Production Order Statistics?

No. AMS extends the standard Production Order Statistics functionality by providing additional analysis views and manufacturing-specific costing insights. Standard Business Central functionality remains available.

Q: Can I continue using standard production processes?

Yes. Advanced Manufactruig Statistics is designed to work on top of standard Business Central manufacturing processes. No changes to production execution workflows are required.

Q: Do I need to run the Assisted Setup? It is strongly recommended. The Assisted Setup helps configure application settings and can create default Cost Categories, making the initial implementation faster and more consistent.

Q: What is the Net Weight View used for?

The Net Weight View allows users to analyze production costs based on the theoretical output weight of finished products rather than only production quantities. This is especially useful in food and process manufacturing industries.

Q: What is the Cost Category View used for?

The Cost Category View provides a detailed breakdown of production costs by category, helping users identify where manufacturing costs originate and which areas contribute most to overall production costs.

Q: Which cost categories can be analyzed?

Advanced Manufacturing Statistics supports analysis of:

  • Material Costs
  • Capacity Costs
  • Capacity Overhead Costs
  • Manufacturing Overhead Costs
  • Subcontracting Costs

Q: Why is Net Weight important?

Net Weight allows production results to be analyzed using the actual product weight, providing more meaningful insights into efficiency, yield, and manufacturing cost per weight unit.

Q: Can I create my own Cost Categories?

Yes. AMS supports configurable Cost Categories, allowing organizations to align manufacturing cost analysis with their own financial and operational reporting requirements.

Q: Where can I see Advanced Manufacturing Statistics results?

Advanced Manufacturing Statistics results are primarily available through the extended Production Order Statistics page, where users can switch between different statistical views depending on the type of analysis required.

Additional Support

If issues persist after reviewing the recommendations above:

  1. Verify AMS setup and category assignments.
  2. Validate the underlying Business Central manufacturing data.
  3. Reproduce the issue using a specific production order.
  4. Contact your Business Central partner or Bricklead support team with detailed information about the affected production order and statistical results.
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