Troubleshooting & FAQs
This section helps users identify and resolve common issues when working with Inspection Status in Microsoft Dynamics 365 Business Central.
Common Issues and Solutions
Inspection Status Is Not Assigned Automatically
Possible Causes
- No matching Default Inspection Status rule exists.
- The item, vendor, customer, category, attribute, or treeview does not match the configured setup.
- The inbound transaction type is not configured in Default Inspection Status.
Solution
- Verify that a Default Inspection Status record exists for the relevant transaction.
- Confirm that all setup criteria match the transaction being processed.
- Review the Item Type, Entity Type, and Inbound Transaction Type configuration.
Users Cannot Select a Lot on Sales, Production, Transfer, or Assembly Documents
Possible Causes
- The lot’s Inspection Status is configured to block Select for that document type.
Solution
- Review the configuration of the Inspection Status assigned to the lot.
- Check the relevant document type setup in Lot Inspection Status.
- Update the Inspection Status if the lot should be available for use.
Users Can Select the Lot but Cannot Post the Document
Possible Causes
- The Inspection Status allows lot selection but blocks Post/Register for the document type being processed.
Solution
- Review the Inspection Status configuration.
- Verify whether Post/Register is blocked for the affected transaction type.
- Change the Inspection Status or complete the required quality process before posting.
Vendor Invoice Was Not Put On Hold
Possible Causes
- The Inspection Status does not have Set Payment on Hold enabled.
- No default On Hold status has been configured.
Solution
- Verify the Inspection Status setup.
- Review the Inspection Status Setup page and confirm that an On Hold status is defined.
- Check whether the affected lot was assigned the expected Inspection Status.
Next Inspection Status Was Not Applied
Possible Causes
- The Inspection Status Term Date has not yet been reached.
- No Next Inspection Status is defined.
- The update report has not been executed.
Solution
- Verify the Inspection Status Date and Inspection Status Term Date on the lot.
- Confirm that a Next Inspection Status has been configured.
- Run the Update Next Inspection Status report manually or schedule it through Job Queue
Frequently Asked Questions (FAQs)
Q: Can I assign Inspection Statuses manually?
Yes. Inspection Statuses can be assigned or changed directly from the Lot No. Information Card, Lot No. Information List, and Advanced Lot No. Information List (when Advanced Lot Management is installed).
Q: Can Inspection Statuses be updated for multiple lots at once?
Yes. The Update Inspection Status in Batch process allows users to update multiple lots simultaneously based on filters and selection criteria.
Q: Can different items receive different default Inspection Statuses?
Yes. Default Inspection Status rules can be configured by Item, Item Category, Item Attribute, Item Treeview, or All Items.
Q: Can Inspection Statuses be assigned automatically?
Yes. Inspection Statuses can be assigned automatically when lots are created through Purchase Receipts, Sales Return Receipts, Production Output, Assembly Output, and Positive Adjustments.
Q: Can I block only sales transactions while still allowing production or transfers?
Yes. Inspection Status rules are configured by document type, allowing organizations to apply different restrictions to Sales, Production, Transfer, Assembly, and Movement processes.
Q: Can I allow specific customers to receive lots that are normally blocked?
Yes. Customer-specific exceptions can be configured using Customers, Customer Categories, Customer Attributes, or Customer Treeviews.
Q: Does Inspection Status support automated quality workflows?
Yes. Using Next Inspection Status, lots can automatically transition from one status to another after a configured validity period.
Q: Does Inspection Status integrate with other Bricklead apps?
Yes. Inspection Status integrates with Advanced Attributes Management, Advanced Lot Management, Audit Trail, and Quality Check functionality. It also includes API endpoints for external integrations.
Q: Can Inspection Status be used with Power Platform?
Yes. The application provides APIs that allow external systems and Power Platform solutions to retrieve and update Inspection Status information.
Q: Is a history of Inspection Status changes available?
Yes. When Audit Trail is installed and enabled, Inspection Status changes can be logged together with comments and reason codes, providing full traceability of status updates.